Tech Instruction & Troubleshooting

Learn to use your computer & phone

Some things sounds so simple.

Just log on! Send me that photo? Be my friend!

But technology isn't always intuitive. Sometimes it's confounding.

I've been in the tech trenches for decades, and I can show you how to use the most popular programs and apps, and some difficult ones, too!

  • In-Home Lessons on Your Equipment

    After first meeting in a public place.

  • Experienced Technology Trainer

    Experience working in corporations, education, and with individuals.

  • Custom Manuals to Keep

    Simple step-by-step instructions with images.

Services Offered

I offer training in a wide range of services, from basic internet use to complex print and digital editing and publishing.

If you don't see the application you're looking for, Contact Me and I'll see what I can do!

Logos of services offered, including Whatsapp, Facebook, and Gmail
Portrait of Richenda Gould

About Your Instructor

Hello, I'm Richenda Gould!

I have worked as a technology trainer for small companies and large corporations, as well as individuals. In the United States I gave trainings at Rutgers, The State University of New Jersey, to everyone from c-levels and directors, to students. 

I'm known for my patience, straightforward approach, and excellent outcomes for trainees.

I moved to Betty's Bay in 2017 and am pleased to offer my services throughout the Overstrand and beyond.

Pricing

Charges are based on time spent on location. There are additional charges for training documentation/manuals, and travel beyond a certain distance.

R225 30 minutes
R300 Hourly

Manuals

R75 1 page
R150 5 pages or less
Additional pages R75 each

Travel surcharge

FREE - Betty's, Rooiels, Pringle, Kleinmond, Virtual
R60 - Hermanus, Gordon's Bay, Somerset West

Terms

  • All ages.
  • In home, on your own equipment (after first meeting in public).
  • Virtual meetings available with screen sharing over Google Hangouts.
  • Assistance with purchasing available.
  • Bulk bundles/discounts for multiple sessions.
  • For multiple trainees add 50% per person.
  • Group rates negotiable.
  • Trainees must sign indemnity waiver.

Specials

Get Started with Social

R350

1 Hour Training
  • Talk to friends and family online
  • 3 Page Manual
  • Maximum of 3 platforms (Facebook, Twitter, etc.)
Buy Now!

Build a WordPress Website

R1150

4 Hour Training
  • Register and set up a WordPress.com site
  • Assistance purchasing a domain name (cost not included)
  • Share on social networks
Buy Now!

Contact Now For a Quote

Instruction Quote
Please include names, ages, and relation to you.
Please mention any services you are interested in (ie, WhatsApp, WordPress, Google Drive) and approximately how much time you would like to purchase.

Email

richenda.gould@gmail.com

Phone / WhatsApp

074 504 3079

I look forward to hearing from you!